Q: I have had a few people in my life over the years who have had traumatic experiences and I have tried to help them get over it. I don’t know if I did the right things and I would like to be better prepared if this happens again. There has been a lot in the media lately about PTSD and it seems like there needs to be more attention to healing trauma.
A: The issue of PTSD in our military members and first responders is certainly a big concern and is being highlighted in the media. These are folks who are frequently exposed to traumatizing events in the course of their work. Almost all of us, however, are traumatized at least a few times in our lives and learning how to support friends and family members through these situations is certainly worthwhile.
Very briefly, trauma occurs when a person is exposed to an event that causes them fear for their own or someone else’s safety (or life) and at the same time causes them to feel helpless to stop it. Following such an event the person may feel shocked, angry, sad, and fearful. They may have frequent nightmares. They may focus on the event and want to talk about it a lot or they may withdraw and avoid talking with others. If the traumatized person is a child they may repeatedly play out aspects of the event, sometimes to the exclusion of other play.
When considering how to support someone who has been through a traumatizing event it is important to check in with yourself about how you are doing with trauma and stress in your own life. It is possible to be traumatized by listening to another person’s experience and an awareness of how you are doing will help you decide whether or not you can hear the details of what happened. Sometimes helping another person find the resources in the community that can help them is the best thing you can do.
If you feel able to safely witness your friend or family member’s experience then here are some suggestions for providing support:
- Let them know that you are willing to listen whenever they feel like talking. Do not pressure them to talk about it, but be available.
- Be patient with their feelings. People who are dealing with trauma go through a range of feelings over a lengthy period of time. If they are irritable or cranky with you don’t take it personally.
- Encourage them to maintain their usual routines. Take part with them in the activities that you have enjoyed together in the past.
- If they are a child explain to them that it is normal to have big feelings such as fear and sadness and work towards helping them feel safe.
If you do not see a gradual improvement in how the traumatized person is doing then you will want to support them to seek professional help. Many counselors have specific training in assisting people who are healing from trauma.
Thank you for raising this question. I think it is an important one for all of us.